Data collected
We may receive name, phone, email, nationality, travel preferences, passenger information and documents strictly necessary for the requested service. Full card details are not collected on this portal.
Henza Tourism
Privacy Policy
How we handle personal data when processing travel requests, in line with Brazil’s LGPD.
Last updated: October 18, 2026Purposes
Data is used to respond to contacts, make bookings, provide support, meet legal duties, prevent fraud and improve the portal experience.
Legal bases
Processing may occur for contract performance or preliminary steps, compliance with legal duties, exercise of legal rights, assessed legitimate interests or consent where required.
Sharing
Necessary information may be shared with airlines, hotels, operators, insurers, payment providers, authorities and technology suppliers involved in the request. We do not sell personal data.
Storage and security
We use technical and administrative safeguards proportionate to risk. Data is kept for the period needed for its purpose, legal duties and legal claims, then deleted or anonymized where appropriate.
Data subject rights
Under the LGPD, data subjects may request confirmation, access, correction, anonymization, blocking, deletion, portability, sharing information and review of applicable choices, subject to legal limits.
Cookies and external services
The portal may use necessary technical storage, analytics and external currency, authentication, hosting and payment services. Each provider may process data under its own policy.
Privacy contact
Privacy requests may be sent to help@henzatourism.com or initiated via WhatsApp at +55 11 96910-7970 with the subject “Privacy”.