Account protection
Use your own sign-in, protect one-time codes and avoid sharing passwords or travel identification documents with unverified accounts.

How to report concerns, protect your account and recognise legitimate HENZA communications.
Use your own sign-in, protect one-time codes and avoid sharing passwords or travel identification documents with unverified accounts.
Use the payment instructions presented in your official HENZA booking flow. Do not send full card details by chat or email.
If you discover a possible vulnerability, share a concise report without collecting or exposing other customers’ data.
info@henzatourism.comVerify unusual payment requests, destination links and messages claiming to represent our team before responding.